Dacs – Network Operations Center
NETWORK OPERATIONS CENTER
Outsource complex and time consuming network operations and management
DACS Network Operations Center Service Features
- End-to-end support and maintenance of CPE
- Be it provided or customer owned.
- Proactively monitored and managed by expert engineers
- Managing SLAs from Customer and Other Service Provider links offering a unified SLA.
- Coordination with other service providers for connectivity availability and SLA adherence
- 24×7 monitoring and Service Desk
- Every incident is reported, logged and handled by our NOC experts.
- Receive SMS / email /alerts and reports on connectivity availability
- Complete, proactive monitoring and management of your network
- Change Management
- Fault and Incident Management
- Problem Management
- Performance Management
- Configuration Management
- Capacity Management